FAQ
Q: What are compression socks?
A: Compression socks are special garments that improve blood flow and reduce swelling in the legs.
Q: How do compression socks work?
A: They apply pressure to the legs, highest at the ankle, decreasing up the leg, to improve circulation and reduce swelling.
Q: How often should I wear my compression socks?
A: Follow your doctor's advice. For general use, wear them during long periods of standing or sitting, and remove them for a few hours daily to avoid skin irritation.
Q: Who can benefit from compression socks?
A: Athletes, pregnant women, people with circulation issues, those who stand or sit for long periods, those recovering from surgery or injury, people with edema, and those at risk of DVT.
Q: How do I choose the right size compression socks?
A: Measure your ankle, calf, and leg length. Follow the specific brand's measurement guide for the best fit.
Note: For Brand specific measurement guides please see:
/juzo-measurements/.
Q: What does the abbreviation mmHg stand for?
A: mmHg stands for millimeters of mercury, indicating the level of compression.
Q: What compression level should I choose?
A:
8-15 mmHg: Mild support for tired legs, ideal for long periods of standing or sitting.
15-20 mmHg: Day-to-day relief from slight swelling, supports active days, travel, and pregnancy.
20-30 mmHg: Commonly prescribed, treats varicose veins, mild edema, and postural hypotension.
30-40 mmHg: Helps with moderate to severe edema, DVT, and post-surgical recovery.
40-50 mmHg: Used for chronic venous insufficiency, severe DVT, and severe skin changes with ulceration.
Q: Can I wear compression socks during exercise?
A: Yes, they can improve blood flow, reduce muscle fatigue, and prevent injuries.
Q: How do I care for my compression socks?
A: Hand wash in lukewarm water and air dry. Avoid bleach, fabric softeners, and dryers.
Q: Can I wear compression socks on a plane?
A: Yes, they help prevent blood clots and swelling during long flights.
Q: How long does it take to receive my order?
A: Standard shipping takes 5-7 business days.
Q: What payment methods do you accept?
A: Visa, MasterCard, American Express, Discover, JCB, Diner's Club, Apple Pay, and Google Pay.
Q: How do I track my order?
A: You will receive a tracking number via email. You can also check your order status on your account.
Q: Do you offer international shipping?
A: No, we do not offer international shipping at this time.
Q: How do I create an account on your website?
A: Click "Sign Up" on the top right corner of the page and follow the instructions.
Q: How do I contact your customer service team?
A: Visit our Help Desk or Contact Us page for assistance. You can also use our chatbot for help.
You can contact our customer service team at help desk
For queries regarding orders and returns visit Contact Us (rcgmedical.com)
