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FAQ

FAQ

Q: What are compression socks?

A: Compression socks are specially designed garments that provide graduated compression to the legs, helping to improve blood flow and reduce swelling.

Q: How do compression socks work?

A: Compression socks work by applying graduated pressure to the legs, with the greatest pressure being at the ankle and gradually decreasing as the sock moves up the leg. This compression helps to improve blood flow and circulation in the legs, which can help prevent swelling and fatigue. 

Q: How often should I wear my compression socks?

A: The frequency of wearing compression socks depends on your specific needs and reasons for using them. Generally, if you are using compression socks for medical reasons, such as to treat a condition like varicose veins or DVT, your doctor will give you specific instructions on how often to wear them and for how long.

 

If you are using compression socks for general support, such as during long periods of standing or sitting, you may choose to wear them daily or only when you anticipate prolonged periods of inactivity. Some people find that wearing compression socks during exercise or physical activity can also be helpful for reducing fatigue and muscle soreness.

 

It's important to note that wearing compression socks for extended periods of time without a break can cause skin irritation or other issues, so it's generally recommended to remove them for at least a few hours each day.

Q: Who can benefit from compression socks?

A: Compression wear is beneficial for a wide range of people, including athletes, pregnant women, individuals with circulation issues, people who stand or sit for long periods, those recovering from surgery or injury, or those at risk of developing deep vein thrombosis (DVT). 

Q: How do I choose the right size compression socks?

A: It is important to choose the right size compression socks for a proper fit and maximum benefits. To measure your legs for compression socks, you will need a flexible tape measure and a chair or stool to sit on. Here are the steps to follow:

 

1.     Sit on a chair or stool with your feet flat on the ground.

2.     Measure the circumference of your ankle at the narrowest point, just above the ankle bone.

3.     Measure the circumference of your calf at the widest point, which is usually about 1-2 inches below the knee.

4.     Measure the length of your leg from the floor to just below the knee, where you took the calf measurement.

5.     Make sure to measure both legs as they may have slightly different measurements.

Q: What does the abbreviation mmHg stand for?

A: mmHg stands for millimeters of mercury. It is the measurement of how much compression or squeeze that is placed on your leg. The higher the number the more compression.

Q: What compression level should I choose?

A: The compression level you need depends on the severity of your condition. Mild compression (15-20 mmHg) is typically used for prevention and mild symptoms, moderate compression (20-30 mmHg) is used for more severe symptoms, and high compression (30-40 mmHg) is used for serious medical conditions.

Q: Can I wear compression socks during exercise?

A: Yes, compression socks can be worn during exercise to improve blood flow, reduce muscle fatigue, and prevent injuries.

Q: How do I care for my compression socks?

A: Compression socks should be hand washed in lukewarm water and air dried. Avoid using bleach, fabric softeners, or dryers, as they can damage the elasticity of the socks.

Q: Can I wear compression socks on a plane?

A: Yes, wearing compression socks during a long flight can help prevent blood clots and swelling in the legs. It is recommended to wear them during the entire duration of the flight.

Q: How long does it take to receive my order?

A: Shipping times vary depending on the shipping method you choose and your location. Generally, standard shipping takes between 5-7 business days.

Q: What payment methods do you accept?

A: We accept several payment methods including credit/debit cards, PayPal, Apple Pay, and Google Pay.

Q: How do I track my order?

A: You can track your order by checking the email you used to purchase your product(s). We send updates as your order goes through the pipeline.

Q: Do you offer international shipping?

A: No, we do not offer international shipping at this time.

Q: How do I create an account on your website?

A: You can create an account on our website by clicking on the "Sign Up" button in the top right corner of the page and following the prompts.

Q: How do I contact your customer service team?

A: You can contact our customer service team at https://rcgmedical.com/help-desk/